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Résumé

Download my 2012 resume (PDF).

Summary

Project Management: Manages successful projects with a clear understanding of objectives, strategies, budgets, resources, deadlines, milestones, implementation and follow ups. Lead HIPAA task force for the Department of Medicine, UCSF. Managed migration of data from NT to Microsoft Server 2000.

System Administration: Responsible for several critical and non-critical systems ranging from NT 4.0¬2003, Linux RedHat, and Mac OS X servers including backups and restoration. Able to project budgets for the complete life cycle of systems. Familiar with binding Mac OS X servers to Active Directory services.

Teaching and Training: Creates effective teaching and training materials in a broad range of specialized subjects by creating documentation, presentations, and easy to follow manuals.

Web Development: Develops and implements company internet and intranets. Creates web applications for advertising, document management, tracking systems, timesheets and exams, using dynamic webpages with a relational database backend.

Desktop Support: Reduces new hire computer setup time by 80% through the use of harddrive images. Creates a hardware and software standard. Implements remote workstation management solutions. Implements software and hardware standards. Setup NAS for additional storage and external drives for heavy users.

Universities: Develops strategies of IT Solutions for academic departments and institutions. Compiles resources including budget planning, hardware, software, backups, and implementation. Able to effectively collaborate with multiple IT groups in decentralized environments on projects.

BioTech: Setup Unix/Linux cluster for Bioinformatics. Served as DBA for Bioinformatics MySQL database. Successful Mac to PC transition for Cell Biology, Vector Biology, Assay Development and Chemistry groups.

Specialties

Project Management, Execution, Getting the Job Done.

Experience

Programmer Analyst III & Facilities Analyst

UCSF

Educational Institution; 10,001+ employees; Research industry

April 2003 – Present (8 years 11 months) San Francisco Bay Area

President

Ocean View PTA

January 2009 – June 2011 (2 years 6 months) Albany, California

The Ocean View PTA works to support the lives of children who attend Ocean View School in Albany,California. The PTA has been around since 1897 and assists the teachers and students in many ways,including financial support,coordinating activities and volunteers,parent education,and providing communication links. We see the impact of our efforts when we see children attending our sponsored events.

Member-At-Large

Gateview HOA

September 2009 – April 2010 (8 months)

Treasurer

Gateview HOA

2006 – 2008 (2 years) Albany, California

IT Specialist

Geron

Public Company; 51-200 employees; GERN; Biotechnology industry

2001 – 2003 (2 years)

Help Desk Analyst

Quantum

Public Company; 1001-5000 employees; QTM; Information Technology and Services industry

2000 – 2001 (1 year)

Played a major role in the transition of IS merger activities for three companies; and Snap Appliances)
Provided technical assistance to 5,000+ employees
Managed accounts (Novel, WinNT, Unix, Oracle, Exchange, Meeting Place, Radius)
Maintained Domain Name Server (DNS) which contained over 20,000 entries
Wrote ISO 9000 documentation on service protocols resulting in ISO 9000 certification
Created policies and procedures for 3 response center which unified call procedures

Technical Support Specialist

Temple University

Educational Institution; 5001-10,000 employees; Higher Education industry

March 1999 – September 2000 (1 year 7 months)

Served as backup contact for Network Operations Center Manager
Provided technical assistance for 30,000+ faculty, student, staff, and administrative personnel
Worked on special projects for different departments providing them with the best possible IT solution
Maintained and managed internal websites for academic departments
Updated computers to be Y2K compliant resulting in 95% crash-free systems
Documented service process maps which greatly increased work flow efficiency

Technical Advisor

University of Guam

Educational Institution; 501-1000 employees; Higher Education industry

January 1997 – January 1998 (1 year 1 month)

Built a state of the art multimedia computer lab under severe budgetary restrictions
Managed and monitored hardware and software applications
Led software introduction courses to 20+ students at a time in a classroom setting
Provided user documentation/training on technology topics
Implemented the use of Norton Connect.Net and Connect Web

Skills

  1. Linux
  2. Documentation
  3. Active Directory
  4. Mac
  5. Microsoft Office
  6. Research
  7. Budgeting
  8. Problem Solving
  9. Excel
  10. Getting The Job Done
  11. Word
  12. Strategic Planning
  13. Windows
  14. HTML
  15. Technical Writing
  16. Administration
  17. Data Analysis
  18. Photoshop
  19. Writing
  20. Change Management
  21. Programming
  22. Compliance
  23. PowerPoint
  24. Teamwork
  25. CSS
  26. Customer Relations
  27. SEO
  28. Event Management
  29. Analysis
  30. Production
  31. Application Development
  32. Web Design
  33. Healthcare
  34. Editing
  35. Customer Service
  36. HIPAA
  37. Planning
  38. VMware
  39. Dreamweaver
  40. Graphic Design
  41. Troubleshooting
  42. Board Leadership

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